How to Change SASSA Banking Details Safely

By AccessSA Editorial Team · Updated 17 September 2026

Banking information is sensitive. Update SRD payment details only through the official SASSA service and never through a link sent by an unknown person.

Before you begin

• Use a private device and secure internet connection where possible.
• Have the identity details and cellphone number used in the application.
• Confirm the correct bank name, account number and account type.
• Check that the payment details meet the current official requirements.

Safe update steps

1. Type srd.sassa.gov.za into your browser.
2. Choose the banking- or payment-details option applicable to your application.
3. Complete the identity and cellphone verification requested by SASSA.
4. Open only the personalised or verified process supplied through the official system.
5. Enter the new information carefully and check every digit.
6. Submit the update and keep a private record of the confirmation.

After changing details

The new information may need verification before it is used. Continue checking your official status. Do not repeatedly change details while verification is underway unless you discover an error or SASSA instructs you to update them again.

Common mistakes

• Using a fake website that resembles the official portal.
• Typing an incorrect account number.
• Choosing the wrong account type.
• Entering information that does not belong to the applicant where this conflicts with official requirements.
• Paying an unofficial agent to update details.
• Posting screenshots containing personal information on social media.

If your cellphone number changed

Use the official contact-information update route provided by SASSA. Identity verification may be required. Do not create a new application merely to change a number unless official instructions tell you to do so.

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